Service commitment
The machine arrives at the buyer's place. When it is determined that the buyer has the installation conditions, the supplier immediately sends personnel to the site for installation and commissioning.
Personnel training
The company will send experienced technical engineers to train operators and maintenance personnel for the demand side.
Warranty period
The warranty period starts from the date when the installation and adjustment test is completed, and the equipment warranty period is one year.
After-sales service
If the machine fails, the supplier will give the buyer a technical solution within 2 hours after receiving the response.
Equipment acceptance
After the purchaser has completed the installation and commissioning of the equipment, the supplier and the purchaser shall jointly inspect the equipment for delivery.
Service life
The company promises that the equipment purchased from us will have an average service life of about 10 years, and the quality is assure.
01
Lifetime maintenance service
Lifetime maintenance service and spare parts supply, free of charge during the warranty period (except for human factors and force majeure factors), and cost will be charged at the discretion after the warranty period.
02
Provide technical data
The contractor provides the following technical data (instruction manual, certificate of conformity, electrical schematic diagram, etc.) to the ordering party.
03
Overseas Maintenance Services
Dispatch an engineer to provide maintenance services for overseas equipment.
